Terms & Conditions.

Boho Heal provides online psychological counselling, emotional wellness support, and therapy sessions for individuals and couples. Therapy is a collaborative process and outcomes may vary for each individual.

All sessions and personal information shared during therapy are kept confidential, except in situations involving risk of harm to self or others, abuse disclosures, or where required by law.

Sessions are conducted online via Zoom, Google Meet, or WhatsApp Call. Clients are responsible for ensuring a stable internet connection and a private, safe environment during sessions.

Individual therapy sessions typically last 50–60 minutes unless otherwise discussed.

All session payments must be completed prior to the scheduled appointment to confirm booking.

• Sessions cancelled less than 24 hours before the appointment may not be refundable.
• Rescheduling is subject to availability.
• Repeated last-minute cancellations may affect future bookings.

Therapy session fees and packages are generally non-refundable once booked or initiated.

Boho Heal does not provide emergency mental health or crisis intervention services. If you are experiencing a mental health emergency, suicidal thoughts, or immediate danger, please contact local emergency services or a crisis helpline immediately.

Therapy sessions are intended solely for therapeutic and emotional wellness purposes. Respectful communication and professional boundaries are expected at all times.

By booking a session, you voluntarily consent to participate in therapy and acknowledge that you understand the nature and limitations of online counselling services.