Information collected
Boho Heal may collect personal information including:
- Name
- Email address
- Phone number
- Session booking details
- Information voluntarily shared during therapy sessions or contact forms
Confidentiality
All personal information and therapy discussions are treated with strict confidentiality. Your information will never be shared, sold, or disclosed to third parties except:
- when required by law
- in situations involving risk of harm to self or others
- with your explicit consent
Online sessions
Online sessions are conducted through platforms such as Zoom, Google Meet, or WhatsApp Call. While reasonable precautions are taken to maintain privacy, clients are encouraged to attend sessions from a private and secure environment.
Use of information
Your information may be used for:
- scheduling and managing appointments
- communication regarding sessions
- therapy and emotional wellness support
- improving website and client experience
Payment information
Payments are securely processed through third-party payment providers such as Razorpay. Boho Heal does not store sensitive banking or card details.
Website data & cookies
The website may collect limited non-personal information such as browser type, device information, or website analytics to improve user experience.
Data protection
Reasonable measures are taken to protect your personal information and maintain confidentiality of records and communications.
Client rights
You may request to:
- access your information
- update personal details
- withdraw consent for communication
- request deletion of non-essential personal data where applicable
Crisis & emergency disclaimer
Boho Heal is not an emergency mental health service. If you are experiencing a crisis or immediate danger, please contact local emergency services or crisis helplines immediately.
Updates to policy
Boho Heal may update this Privacy Policy periodically. Continued use of the website or services indicates acceptance of the updated policy.
For any questions regarding privacy or confidentiality:
mithra@bohoheal.com