Cancellation & refunds.

Sessions may be rescheduled if you let us know at least 8 hours before the scheduled appointment time.

• You may cancel a scheduled session free of charge if the cancellation is made at least 12 hours before the session.
• Cancellations made within 12 hours of the scheduled session are considered emergency cancellations.
• Each client is entitled to a limited number of free emergency cancellations, depending on their selected therapy plan.
• Once the allotted emergency cancellations are used, further emergency cancellations may not be eligible for rescheduling or refund.

Refunds are considered only for emergency situations, and only if all sessions within the selected plan have not yet been completed.

Refund eligibility depends on:

• the number of sessions already attended
• the duration since the original purchase date

Based on these factors, eligible refunds may range between 50% and 100% of the remaining session fee.

• Refund requests must be made within 30 days of purchase, by contacting the Boho Heal support team at mithra@bohoheal.com.
• All refund and rescheduling requests are subject to review and approval.

Thank you for respecting the therapeutic space, time, and emotional commitment reserved for each session.